Client Protection Principles
CAMMA Microfinance Limited adheres to the highest ethical practices and the three basic principles: people, earth and profit, as well as respect for the environment, society and the community which we live in. Therefore, the eight guidelines of Client Protection Principles that CAMMA adheres are:
- Appropriate product development and delivery
- Over-indebtedness prevention
- Transparency
- Responsible pricing
- Fair and respect
- Confidentiality
- Mechanism for complaint resolution
- The governance and management are committed to client protection.